Privacy Policy – Conex Experts
At Conex Experts, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us directly and automatically as you use our website.
1.1. Information You Provide:
– Contact Information: When you contact us or create an account, we may collect your name, email address, phone number, and postal address.
– Payment Information: When purchasing products, you may provide payment details such as credit card information or other payment method details.
– Other Information: If you communicate with us via email, phone, or through our contact forms, we may collect the information provided in your correspondence.
1.2. Information Collected Automatically:
When you visit our website, we may collect data automatically through technologies such as cookies and web beacons. This includes:
– IP Address: Your computer or device’s IP address.
– Browser Information: Information about your browser type, language, and version.
– Usage Data: How you navigate and interact with our website, including pages viewed and links clicked.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. To Provide Services
We use your personal information to process your orders, provide customer support, and communicate with you regarding your transactions.
2.2. To Improve Our Website and Services
We analyze user behavior and preferences to enhance your experience on our website, improve our product offerings, and identify areas where we can improve.
2.3. For Marketing and Communication
With your consent, we may send you promotional emails or newsletters about our latest products, services, and updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in these emails.
2.4. For Security and Fraud Prevention
We use personal information to protect against fraud, unauthorized access, and other security issues that may harm Conex Experts or our customers.
3. Sharing Your Information
We value your privacy and will never sell your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers
We may share your information with third-party service providers who assist in delivering our services (e.g., payment processors, shipping companies). These providers are contractually obligated to protect your information and only use it for the services they provide.
3.2. Legal Obligations
We may disclose your information if required to do so by law, such as in response to a court order, subpoena, or legal investigation.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a change.
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. After that, your data will be securely deleted or anonymized.
5. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
– Access: You can request a copy of the personal information we hold about you.
– Correction: You can request corrections to inaccurate or incomplete information.
– Deletion: You can request the deletion of your personal data, subject to legal retention requirements.
– Data Portability: You may request that your personal information be transferred to another service provider.
– Objection: You can object to the processing of your personal data for marketing or other purposes.
– Withdrawal of Consent: You can withdraw your consent for us to process your personal information at any time, though this may limit our ability to provide certain services.
To exercise any of these rights, please contact us at sales@conexexperts.com.
7. International Data Transfers
If you are accessing our services from outside of the country where we operate, your information may be transferred to, stored, or processed in different countries. By using our services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our services after any changes to the policy indicates your acceptance of those changes.
Last Updated: [09/08/2024]
Thank you for trusting Conex Experts with your information!