Payment Policy – Conex Experts
At Conex Experts, we aim to provide a seamless and secure payment process for all of our customers. This Payment Policy outlines the accepted payment methods, terms, and conditions for purchasing our shipping containers and related products.
1. Accepted Payment Methods
We offer several payment options to accommodate our customers. The following payment methods are accepted for purchases at Conex Experts:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Bank Transfers (Wire Transfers): Direct bank transfers are accepted for larger purchases or international transactions.
- PayPal: For added security, customers may also choose to pay through PayPal.
2. Payment Terms
– Immediate Payment: Payment for products and services is due at the time of placing the order unless otherwise agreed in writing. Orders will only be processed once full payment has been received and verified.
– Partial Payments: For large or custom orders, we may offer the option of partial payments. A deposit is required to secure the order, and the remaining balance must be paid before the shipment or delivery of the product.
3. Currency
All payments are processed in U.S. Dollars (USD) unless otherwise specified. If you are purchasing from outside the U.S., your bank or card issuer may apply currency conversion fees or foreign transaction fees, which are your responsibility.
4. Payment Security
We take payment security very seriously at Conex Experts. All online transactions are processed through secure, encrypted payment gateways to protect your information. We do not store credit card information on our servers.
5. Payment Confirmation
Once a payment is successfully made, you will receive a confirmation email containing the details of your purchase. If you do not receive a confirmation email, please contact our customer support team at sales@conexexperts.com to verify your payment status.
6. Tax Information
All prices listed on our website are exclusive of taxes. Depending on your location, the following taxes may apply:
– Sales Tax: Sales tax may be applied to your purchase based on your shipping address. If you are tax-exempt, please provide a valid tax exemption certificate prior to completing your purchase.
– Import Duties and Taxes: For international orders, customers are responsible for any import duties, taxes, or customs fees imposed by their country.
7. Payment Disputes
If you believe there has been an error in billing or payment, please contact our customer service team immediately. We will work with you to resolve any issues promptly.
– Email: sales@conexexperts.com
– Phone:
8. Refunds
Refunds, if applicable, will be processed according to our Refund and Returns Policy. If a refund is issued, it will be credited back to the original payment method used for the purchase.
9. Cancellations
Orders can be canceled before the container is shipped. Once the container has been dispatched, cancellations will be subject to our refund and return policies. For custom-built or modified containers, cancellations may not be possible once production has begun.
10. Contact Us
If you have any questions or concerns regarding this Payment Policy, please Contact us:
Thank you for choosing Conex Experts!